Pepti Support

  

Pepti is a research and educational tool for tracking peptide compounds. We're here to help if you have questions or need assistance.

  

Contact Us

  

For questions and support requests, please email us:

  

support@tessaro.com.au

  

For privacy inquiries and data subject access requests:

  

privacy@tessaro.com.au

  

We aim to respond to all inquiries within 5 business days.

  

Managing Your Data

  

Pepti stores all your data locally on your device. You have full control:

     

Common Questions

  

Is my data shared with anyone?
Your health and peptide data stays on your device. We have no servers that store it. There are three limited exceptions, none of which involve your health data: anonymous usage analytics; advertising measurement data (app install and in-app purchase events plus a device identifier) shared with Meta and AppsFlyer, and only if you allow tracking when prompted; and, if you choose to use the AI Coach or bloodwork analysis, the information you send to those features. See our Privacy Policy for details.

  

Does the AI Coach store my conversations?
AI Coach queries are sent to Anthropic for processing but are not retained by Pepti. See our Privacy Policy for details.

  

How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open the App Store app → tap your profile → Subscriptions → Pepti → Cancel.

  

Important Disclaimer

  

Pepti does not provide medical advice, diagnosis, or treatment. All content is for research and educational purposes only. Always consult a qualified healthcare professional before making any health-related decisions.